Terms of Service
Last updated: September 2026
Welcome to swissnovagene.com. These Terms of Service govern your use of this website. By accessing or using the site, you agree to these terms. If you do not agree, please do not use the site.
1. Who we are
This website is operated by:
SwissNovaGene Sàrl.
Rue de Genève 100, 1004 Lausanne, Switzerland
SWISS COMMERCIAL REGISTER NUMBER — CHE-185.007.382
2. What this website is for
swissnovagene.com is the corporate and brand website of SwissNovaGene and its consumer brand, Move. The site provides:
• Information about our company, our scientific approach, and our products
• Clinical and regulatory information about our active micronutrition formulas
• A contact form for distribution enquiries, partnership requests, clinical enquiries, and media
• A newsletter sign-up for occasional updates
Products are available for purchase directly through this website via our online shop. Prices are displayed in EUR. All transactions are processed securely by Stripe. By placing an order, you agree to these Terms of Service and our Refund & Returns Policy.
3. Use of the website
You agree to use this website lawfully and respectfully. You agree not to:
• Use the site in any way that breaches Swiss, EU, or international law
• Attempt to gain unauthorised access to any part of the site or its systems
• Introduce viruses, malware, or any other harmful code
• Scrape, copy, or reproduce content for commercial use without our written permission
• Submit false, misleading, or fraudulent information through our forms
4. Intellectual property
All content on this website — text, images, logos, product photography, scientific summaries, brand names, and design — is the property of SwissNovaGene or its licensors and is protected by Swiss and international copyright, trademark, and intellectual property law.
'Move', 'SwissNovaGene', and the formula names (BIOPTIL®, SERENIUM®, DETOXIN®, VITALIM®, LIPOGENOL®) are trademarks or registered trademarks of SwissNovaGene.
You may view, download, and print pages from this website for your own personal, non-commercial use, provided you do not modify the content and you preserve all copyright and proprietary notices. Any other use requires our prior written consent.
5. Scientific information and health claims
All scientific and health-related information on this website is provided for educational purposes. It does not constitute medical advice and is not intended to diagnose, treat, cure, or prevent any disease.
Our products are classified as food supplements under Swiss, French, and EU regulations. They are not medicines. They should not be used as a substitute for a varied, balanced diet, a healthy lifestyle, or medical care.
Clinical results referenced on this website are drawn from studies conducted on the formulas underlying our products. Individual results may vary. We make every effort to ensure accuracy, but we make no guarantee that the information is complete, current, or error-free.
Always consult a qualified healthcare professional before starting any supplement, particularly if you are pregnant, breastfeeding, taking medication, or managing a medical condition.
6. Third-party links
Our website may contain links to third-party websites. We provide these links for convenience only. We do not control these sites and are not responsible for their content, privacy practices, or availability.
7. Orders and payment
7.a When you place an order through our website, you are making an offer to purchase the selected products at the displayed price. We will confirm your order by email. A binding contract is formed when we send the order confirmation.
Prices are displayed in EUR and include Swiss VAT where applicable. Shipping costs are displayed at checkout before you confirm your order.
Payments are processed securely by Stripe (stripe.com). We do not store your payment card details. By completing a purchase, you confirm that you are authorised to use the payment method provided.
We reserve the right to refuse or cancel any order if the product is unavailable, if there is a pricing error, or if we suspect fraudulent activity.
7b. Delivery
We ship to Switzerland and the European Union. Delivery times and shipping costs are detailed on our Shipping & Delivery page. Risk of loss passes to you upon delivery. Title to the products passes to you upon full payment.
7c. Returns and refunds
Our Refund & Returns Policy is available at swissnovagene.com/refund-policy. It forms part of these Terms of Service. You may also have additional rights under applicable consumer protection law.
7d. Product information
Our products are food supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. Clinical results referenced on this website are drawn from studies conducted on the underlying formulas. Individual results may vary. Always consult a qualified healthcare professional before starting any supplement.
8. Limitation of liability
To the fullest extent permitted by Swiss law:
• We provide this website 'as is' without warranties of any kind, express or implied
• We do not guarantee that the website will be uninterrupted, secure, or error-free
• We are not liable for any indirect, incidental, or consequential damages arising from your use of the website
Nothing in these terms limits or excludes our liability where such limitation or exclusion is not permitted by law.
9. Changes to these terms
We may update these Terms of Service from time to time. The latest version will always be available on this page. Continued use of the website after any change constitutes acceptance of the revised terms.
10. Governing law and jurisdiction
These Terms of Service are governed by Swiss law. Any dispute arising from or relating to these terms or your use of the website will be subject to the exclusive jurisdiction of the competent courts of: Lausanne, Switzerland
11. Contact
Questions about these terms:
Email: contact@swissnovagene.com